The Correspondence program does not extend refunds nor transfers once the book has been mailed to the student. The refund and transfer policy for the webinar is also the same. Once the book has been mailed, refunds nor transfers are available. The online video program does not have a refund or transfer option once the program has been purchased. Students registering for these programs are made aware of the policy prior to purchasing it and agree that by purchasing the program they are accepting the school's policies.