2. Course Questions


Prelicensing Classroom Section

IMPORTANT INFORMATION PLEASE READ

NORTH CAROLINA INSURANCE LICENSING INFORMATION

1. North Carolina law dictates a minimum of 20 hours of education from an approved pre-licensing educational provider prior to an agent candidate being permitted to sit for the life insurance, accident and health insurance, property insurance, casualty insurance, and personal lines licensing examination. A minimum of 10 hours of education is required prior to sitting for the Medicare Supplement / Long Term Care insurance licensing examination.

2. To comply with this regulation, attendance of all class sessions is mandatory. Late arrival to class or early departure from class will prevent Insurance Educational Systems from certifying completing of the educational requirement. In addition, agent candidates must pass a mandated course final exam.

3. The licensing examination is administered by Pearson Vue (www.pearsonvue.com) The Certificate of Course Completion/Examination Admission Ticket is contained in the State of North Carolina Insurance Licensing Candidate Guide.

4. Pearson Vue's computerized examinations are offered Tuesday through Saturday in various statewide locations. Appointments for the state examination must be made in advance. For site locations, examination schedules and reservations, call the reservation number at 1-800-274-0668. Our school code for registration is 4061.

5. To be admitted to the state examination, the candidate must bring the Certificate of Course Completion/Examination Admission Ticket, the appropriate fee and 2 forms of I.D. (one must be a government issued, photo bearing).

CLASS REGISTRATION PROCEDURES

1. Pre-registration for insurance classes is strongly suggested to assure your space in the class. Pre-registration for classes can ONLY be accomplished by completing an application and submitting it with the listed tuition to arrive by 5:00PM on the last business day prior to class beginning. The prepaid tuition entitles the student to a discount from the normal tuition.

2. Seats are guaranteed only upon receipt of the prepaid tuition at least 7 days prior to the class beginning.

3. Other candidates for insurance classes will be admitted (space available) upon payment of the listed tuition in the form of cash or money order only.

4. Candidates who do not pass the licensing examination within 90 days or 5 attempts at the state licensing exam must be recertified as having completed the educational requirement again. Tuition for recertification will be 50% of listed tuition for that program plus $25.00 for walk-in registrants (Prepaid rate is 50% of the tuition).

FORMAT

For information on format effective July 2008 please click here.Classroom Changes

NON-ATTENDEE REFUND POLICY OF LISTED TUITIONS

1. Requests for refund prior to class beginning will receive a full refund. Requests for refund after class begins will be subject to an administrative fee of $30.00 for non-attendees. Once class begins and materials are received, tuition will not be transferable or refundable.

2. Requests for refund will be honored within 10 business days.

THE EXAM SIMULATOR

The Exam Simulator is now available for life insurance, accident and health insurance, property insurance, and casualty insurance.. This is a web-based application which simulates the state insurance licensing exam and provides practice questions by topical areas. Please call 1-800-437-2161 or 919-388-8437 for details.

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Q1: What Prelicensing courses do you offer?

Life insurance, Accident and Health insurance, Property insurance, Casualty insurance, Personal Lines licensing, Medical Supplement / Long Term Care, and Adjusters. Click here to view the course tuitions.

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Q2: What are the hours of the courses?

The hours for all full day sessions are 8:00AM to 5:30PM Monday through Friday during the week. The same hours are used for weekend classes (Friday, Saturday, and Sunday of the first weekend, and Saturday and Sunday of the second weekend. These are given on consecutive weekends).

The hours for Medicare Supplement/Long Term Care are 8:00AM to 5:30PM the first day and 8:00AM to 12:00PM (except when the second day is a Sunday and the class hours will be 1:00PM to 5:00PM) the sec'ond day.

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Q3: Do you offer weekend classes?

Yes, please see above question for hours of weekend classes.

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Q4: Do you offer night classes?

No, if day classes are not suitable, Correspondence courses are available.

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Q5: What happens if I fail my course tests?

If you are in the Raleigh/Cary area we offer re-tests in our office or classroom (if available) on Tuesdays and Thursdays at 10:00AM and 1:00PM . If you do not want to come to our Raleigh office, you may select a class from our schedule. You can re-test up to one year at no charge. You can also attend all or any part of the same class for one year at no charge. If you want to re-test only, you should arrive at the class location on the designated final exam day.

You must call our Raleigh office to setup an appointment ((919)388-8437).

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Q6: Can I miss any time from class?

Time in the classroom is mandated by the state of North Carolina. You may miss a maximum of one (1) hour! If you miss any more than this you MUST retake the entire class over. No exceptions. Also, any time missed (hour or less) must be made up at the convenience of the instructor.

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Q7: When do we receive our classroom materials?

You will receive them the first day of class. The materials are included in your tuition.

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Prelicensing Correspondence Section

IMPORTANT INFORMATION PLEASE READ

Insurance Educational Systems, the company that has provided successful classroom courses for thousands of candidates preparing to take the insurance licensing examinations, also offers a Correspondence program.

North Carolina regulations require a specific amount of pre-licensing education from an approved school. The Correspondence programs from Insurance Educational Systems have been approved by the Department of Insurance which accepts Insurance Educational Systems' certification that a candidate has satisfactorily completed the required educational programs.

Course Procedure

1. Registration and tuition must be received in the Raleigh administrative office prior to beginning a Correspondence program.

2. In order to begin a Correspondence program the student must participate in a first session with an instructor either by phone or email.

3. Once the correspondence material is completed the student may attempt the required course final exam by attending on the testing session (last day) of a seminar program. The seminar program must be for the same license type as the correspondence program for which the candidate is enrolled. Final exams may also be taken at our Raleigh administrative office on Tuesdays and Thursdays. Please call the Raleigh administrative office at 1-800-437-2161 for information regarding these sessions.

4. The North Carolina Insurance Candidate Guide (required for admission to the state licensing examination) will be provided as part of the course material.

5. Correspondence courses must be completed within 6 months of receiving the course material.

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Q1: How does Correspondence work?

Please read this to find out about correspondence.

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Q2: How long do I have to complete a Correspondence course?

Six months from the date the course material is received.


Q3: If I want to change from the Correspondence program to Prelicensing classroom, can I?

No.

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Continuing Education Section

IMPORTANT INFORMATION PLEASE READ

North Carolina has completely revised the continuing education requirement for licensed agents and adjusters effective January 1st, 2008. For information on these changes NCDOI Agent Services Division Legislative Changes Insurance Educational Systems will be offering correspondence programs to meet these revised requirements. Please contact our Raleigh administrative office at 1-800-437-2161 for information about these programs.

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